My home came with all GE Monogram Appliances. My first problem was that my dishwasher had a slow leak and ruined my cabinets and flooring and trim. The dishwasher and home were under warranty so the dishwasher was replaced and some but not all repairs were done.
I also had a problem with my GE Monogram Wall Oven. It kept shutting off so the GE repairman replaced my control panel and touch pad for $300.00. My oven still kept shutting itself off. This time the GE repairman does a visual inspection. He finds the problem this time. My oven had an incorrect connector wire that caught on fire and was burned out. It was replaced with a correct ceramic connector that only cost less than $10.00. I spent the $300.00 on a new control touch and control pad I didn’t need due to the GE repairman’s diagnosis.
The biggest GE Monogram problem I had was my microwave oven that I seldom used. I moved into my house a couple days before Jan-1-07. In short 5 magnetrons have failed in my microwave oven between October 2007-2010. A magnetron I’m told is suppose to last 5 years. For some reason they wear out in GE Monogram Microwave ovens. It’s not free to get the GE repairman here and I spent quite a bundle on all those forking visits. Not to mention these were very expensive appliances that I paid for in the price of my home.
First GE Monogram Microwave repair Oct 25th-07 -replaced magnetron
Second Microwave repair June 30th -08 -replaced magnetron
Third Microwave repair November 13th -08 replaced magnetron
Forth Microwave repair October 26th -09 replaced magnetron
A few months latter the microwave stopped working again. Guessing it’s the magnetron again.
I asked and actually begged GE to replace my microwave oven since it was a defective lemon of an appliance. A magnetron should last 5 years but they were not understanding and wouldn’t replace my Microwave Oven.
I spoke to someone named Tommy from GE who only offered me 50% off parts and labor or a discount to purchase a new GE microwave oven. Yet I would have to find a trim kit on my own. I checked the discount Tommy offered me at my local appliance store and the discount turned out to be very minimal.
I decided to throw out my (over $1,000.00) microwave oven and had a couple hundred dollar Frigidaire Microwave Oven installed. I haven’t had any trouble with my Frigidaire Microwave Oven so far. it’s been working great for years and actually works much better.
Currently I’ve had some trouble with the interior plastic cracking in my GE Monogram Refrigerator.
The egg tray also feel apart a few years back.
Every day I wonder how long my dishwasher will work because the screws holding it together are rusted.
Currently my lower GE Monogram Oven shuts off while on. I haven’t had it repaired yet at this time because it’s an intermittent problem and I have to wait till it’s worst so a repairman can witness it’s not working. At the time of this post it works about 80% of the time. I also don’t use the lower oven often.
I’ve also had a repair to the GE Monogram Refrigerator over the past year or so. I didn’t document it and I just forgot what it was but I do have the repair bill on file.
From my experience
GE Customer Relations are not understanding.
GE Appliance Repair is NOT accurate diagnosing repairs.
GE Appliances are NOT QUALITY.