Carve Prime Rib is a steakhouse that specializes in serving Prime Rib. This steakhouse is located in the Cannery Hotel/Casino in North Las Vegas Nevada. I’ve enjoyed the service and the 10 ounce Ground-In-House Prime Rib Burger several times. But this time both were very different.
We start out by ordering a bottle of wine. We get glasses with water in them. I spill out the water and the server said that is just from cleaning. She acted like nothing was wrong with having water in the wine glasses. Incase you don’t know……NOBODY wants any kind of added water in their wine glasses.
Anyways-
We usually get the 10 oz ground-in-house Prime Rib Burgers here. Last time my burger looked like this.

Maybe I’m wrong? But I think this burger I just got looks smaller? (maybe? from being over cooked?)

Anyways size is not the problem. The problem is that this burger is over cooked, dense, and dry and doesn’t taste great like usually does. It can pass as a dried out fast food type burger. It doesn’t taste like Prime Rib and was packed so tight it has a different texture. It’s not a good burger ($24.).
We tell our server that the burgers are over cooked. (mine was suppose to be medium and my husband’s burger was suppose to be medium-rare). A manager comes by. Nobody offers to make new burgers instead of replacement burgers he says that he is taking one burger off the bill. We do tell him that we don’t plan to come back since the last few times the burger were over cooked but those burgers were still juicy and still tasted good (that’s why we came back). Tonights burgers were horrible. (I can’t say for sure but I don’t believe tonights burgers were ground Prime Rib because they don’t taste like prime rib (and it was the day after Valentine’s Day so they should have had lots of steak ends around to make these burgers). These burgers taste like from frozen commercial ground beef that are over cooked and awful) If they were out of ground prime rib the right thing to do is to not offer the burgers tonight.
Our bill comes…..but it’s not OUR BILL. It’s someone else’s bill that is about $100.00 more. I’m glad my husband noticed. (and we were only one of two tables inside so how hard can it be to give out the correct check?).
Well that was Crave Prime Rib. For us they went from Hero to ZERO. I must note that I have no idea if this was a one day problem or the way they do things now.
Carve Prime Rib
2121 E Craig Rd North Las Vegas NV (at The Cannery)
702-507-5777
www.Cannery.BoydGaming.com
EVERYTHING IS SUBJECT TO CHANGE.
